About Singapore Pools
Established by the government in 1968, the company was formed to counter illegal gambling syndicates and provide people a safe and trusted avenue for betting. It operates Toto, Scratchit, 4D as well as a number of motor racing bets. In addition, the company offers its customers Account Betting to allow them to place bets at their convenience. It also channels its surplus to Tote Board for community and infrastructural projects as a responsible gaming operator.
As a leading player in the industry, singapore pools has adopted an agile approach to change management and digital transformation, making it a model for other organisations to follow. Yeo, who is also a Digital for Life partner, explains how this strategy will empower their employees to work more effectively and efficiently.
In 2019, Singapore Pools partnered with Oracle to improve its cloud observability and management solution, so it can monitor the performance of its applications in real time. This enables the organisation to identify issues faster and improve the overall customer experience. It also reduces operational risk and minimises the impact of disruption during high demand.
Moreover, the solution helps Singapore Pools to automate and orchestrate complex tasks across multiple cloud providers, while eliminating manual processes that can lead to human error. The new capability also allows the business to monitor all the layers of its technology stack, from the hardware layer to the application layer. This allows the company to make changes to its infrastructure based on real-time insights and eliminate outages that can disrupt customers’ experience.
Toto is a lottery where players can win cash prizes depending on their selection of numbers. Its draw process takes a total of 11 steps, and you can watch the live telecast at any Singapore Pools outlet/branches or through their online website or mobile app. You should mark your choice of numbers accurately on the ticket before handing it to the staffs. Ensure that the slip contains the logo, entry type, your choice of numbers, draw date, security number and barcode.
If you are a winner, you can check the results on their website right after the draw is completed. You can also visit any of their outlets and collect your winnings sharp at 8 am the next day. Besides the official website, you can also check the results on Rush Results, an independent source of Toto and 4D results.
In order to increase its reach and offer customers a more seamless experience, Singapore Pools has launched an internet-based application called PoolzConnect. The system uses an IP-based telephone service and a secure banking connection to enable customers to bet and withdraw their winnings directly from their bank accounts. This will enable them to avoid paying additional fees for betting through a conventional service provider and save money in the long run. Moreover, the new service is available around the clock and is free for use. In addition, it provides an easy-to-use interface that makes it simple for anyone to use.